Oyster Care operations

SapioOS command centre

Live care signals, AI report triage, compliance pressure, and follow-up work in one calm operational view.

Active participants

0

8Increases From last month

Shifts live

0

4Increases From last month

Reportable items

0

2Increases From last month

Training compliant

0

5Increases From last month

Open actions

0

3Increases From last month

AI Report Review

Human approval required

Fall during transfer

Needs review

Jane Doe with Mia Santos

AI confidence

92%

Shift note mentions a fall while transferring from lounge to walker. Participant said her left knee felt weak before standing.

Matches fall, transfer, knee weakness, and witness keywords.

Review
fall while transferringleft knee felt weakwalker

Medication refusal

Scanning notes

Harper Nguyen with Liam Brooks

AI confidence

74%

Medication was refused twice and family requested a callback. Staff recorded that Harper appeared anxious after lunch.

Medication refusal appears twice with a family callback request.

Review
refused twicefamily requested callbackappeared anxious after lunch

Restrictive practice event

Escalated

Noah Patel with Ava Reed

AI confidence

96%

Restrictive practice plan used after escalation. Staff logged de-escalation attempts, trigger, duration, and witnesses.

Restrictive practice, trigger, duration, de-escalation, and witness fields are present.

Review
restrictive practice plan usedde-escalation attemptstrigger

Compliance Pressure

Report packs ready2
RP reviews due3
Training gaps18

Today’s Escalations

Incident pack due

Compliance

1h

Family callback

Coordinator

Today

Training evidence

Team lead

2d

Recent Shift Notes

Note 1

Mia completed lunch support and logged knee weakness before transfer.

Note 2

Liam noted medication refusal and family callback request.

Note 3

Ava captured restrictive practice trigger, duration, and witnesses.

Participant & Caretaker Watchlist

NameSignalAttentionAction
Jane DoeMobility reassessment pending3 linked notesOpen review
Harper NguyenMedication plan checkFamily waitingOpen review
Noah PatelRP governance reviewEscalatedOpen review

Sensitive records are role-restricted and access is logged for audit.